Shipping Policy
Excel Nest Shipping Policy
Effective Date: 01-JAN-2025
At Excel Nest, we provide digital spreadsheet templates for Microsoft Excel and Google Sheets. Please note that we do not ship any physical products. All of our items are delivered electronically.
1. Digital Delivery Only
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Once your payment is successfully processed, your purchased template(s) will be available for instant download.
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You will also receive a confirmation email with the download link at the email address you provided during checkout.
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No physical shipment will be sent.
2. Delivery Time
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Digital products are typically delivered immediately after payment confirmation.
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In rare cases, delivery may take up to 15–30 minutes due to system processing or payment gateway delays.
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If you do not receive your download link within 1 hour, please check your spam/junk folder or contact us.
3. Order Issues
If you face any issues such as:
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Not receiving the download link.
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File not opening or being corrupted.
Please contact us at excelnestdigital@gmail.com with your order details, and we will resolve the issue promptly.
4. Responsibility
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It is the customer’s responsibility to provide a valid email address at checkout.
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Excel Nest is not responsible for non-delivery due to incorrect or incomplete email addresses.
5. Contact Us
For any questions or concerns regarding digital delivery, feel free to contact our support team: